YOUR ACCOUNT
Delete your account
Remove your online account and the online teams you own.
Inside the app
- Open Roster → Teams & connection → Account.
- Choose Delete account.
- Read the explanation, enter your account email and confirm.
- Stay connected until deletion finishes. If interrupted, reopen the app and follow Finish deleting account.
Without the app
Verify your account email and follow the confirmation on our account page.
What is removed
Your active online account, its access and the online teams it owns are deleted. Other coaches lose online access to those owned teams. Completed in-app deletion also removes this account’s saved copies on the current device.
What can remain
Other devices and coaches may still have offline or exported copies; these cannot be erased remotely. Teams owned by someone else remain with their owner. A hashed deletion-retry record is valid for up to 30 days, and provider database recovery history can retain prior data for up to 30 days. Limited security markers and other technical records can remain as described in the privacy policy.
Save any backup you want before deleting. Deleting an account differs from signing out or removing a team from one device.
Need help?
If you cannot complete the steps, email support@nextonfield.com from your account email. Do not send your sign-in code. We will verify the request before removing account information.